SEBI designs SCORES an online grievance system to facilitate complaints against the listed companies

Jul 04, 2022 05:00 pm

SEBI has implemented an online platform (SCORES) designed to help investors to lodge their complaints, pertaining to securities market, against listed companies and SEBI registered intermediaries.

In line with the same, to enable investors to lodge and follow up their complaints and track the status of redressal of such complaints from anywhere, all Recognized Stock Exchanges including Commodity Derivatives Exchanges / Depositories are advised to design and implement an online web based complaints redressal system of their own, which will facilitate investors to file complaints and escalate complaints for redressal through Grievance Redressal Committee (GRC), arbitration, appellate arbitration etc. in accordance with their respective bylaws, rules and regulations. The above redressal mechanism shall be implemented within 6 months from the issuance of this circular.

Further SEBI has directed all the exchanges including Commodity Derivatives Exchanges and Depositories to widely publicise the redressal system in its website and Media